Care Opinion

Receiving and listening to stories from our patients, their families and their carers provide valuable feedback about the quality of the healthcare we provide.

Care Opinion is an online platform that enables members of the public to tell us about their experience with our services. This information is used to improve services and to recognise staff and teams who may go above and beyond our patient's expectations.

See what our patients are saying about us and how we are responding (external site).

Measuring Care Opinion

Since Bentley Health Service introduced Care Opinion, the hospital has had:

What have people been telling us

Bentley Health Service patients are encouraged to tell us about their experience with the hospital.

The most recent stories from our patients are:

What have we done to improve

As a result of what our patients tells us, Bentley Health Service has made or plan to make changes to improve the quality of services.

The most recent changes or planned changes are: